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HomePage › Forums › Themes Support › Freshio – Organic & Food Store WordPress Theme › Shipping fee not showing

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • October 3, 2021 at 8:29 pm #15538
    Bellout2017
    Support Expired

    Hello,

    Shipping cost not showing on checkout screen. I tested many rate (Flat, Free shipping), but nothing display.

    October 4, 2021 at 10:06 am #15551
    Billy Nguyen

    Please send Admin web account for me, I need to check your config.

    October 4, 2021 at 4:02 pm #15569
    Bellout2017
    Support Expired
    This reply has been marked as private.
    October 4, 2021 at 4:07 pm #15571
    Billy Nguyen

    I can’t access the admin dashboard of the website, please check again: https://prnt.sc/1uqd5rq

    October 4, 2021 at 4:25 pm #15575
    Bellout2017
    Support Expired
    This reply has been marked as private.
    October 4, 2021 at 4:44 pm #15577
    Billy Nguyen

    Hi,

    It seems that the account you gave me is just a normal user account, I cannot access the dashboard of the website.

    Please double check this issue

    October 4, 2021 at 7:26 pm #15581
    Bellout2017
    Support Expired
    This reply has been marked as private.
    October 5, 2021 at 5:11 pm #15662
    Billy Nguyen

    Maybe your problem is caused by some plugin you installed, I tried the default active theme but the problem is not solved.

    Please disable all plugins you install and review shipping settings carefully: Setting up Shipping Zones

    October 6, 2021 at 2:38 am #15679
    Bellout2017
    Support Expired

    I disabled all plugins but sill have the same problem.

    October 6, 2021 at 5:38 pm #15708
    Billy Nguyen

    Hi,

    I still haven’t solved your problem at the moment, I’m still looking into it, please wait for more.

    October 11, 2021 at 1:05 am #15824
    Bellout2017
    Support Expired

    Hello,

    Did find a. Solution to the problem. I am stuck. On this ppint. I can’t lunch my site if it’s not resolved.

    October 11, 2021 at 4:06 pm #15847
    Billy Nguyen

    Oh my gosh, you’ve selected all your products as virtual products, so it’s turned off the shipping method: https://prnt.sc/1vorysn

    Shipping method shown after turning off Virtual product: https://prnt.sc/1vosh2c

    October 11, 2021 at 5:09 pm #15854
    Bellout2017
    Support Expired

    Thank you very much. You saved me.

    October 11, 2021 at 5:16 pm #15855
    Billy Nguyen

    Ok ok, let me know if you need to help and hope you will vote 5 stars for our team.

    Thanks!

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