Your account expired support, please renew to get your support.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #25307
    eva bottega
    Support Expired

    Hi good morning! A couple of things about Freshio.
    – From mobile you do not see the “chat on whatsapp” button
    – I can’t edit page slugs. Making the change in the yoast plugin panel nothing happens! Furthermore, the “SEO title” and the “meta description” appear to be the same on all pages when in reality they are not.
    Thank you in advance!

    #25330

    Hi you,

    Your account expired support, please renew to get your support.

    Link guide renew account: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
    After renew on Themeforest, please login to forum and Renew account: https://prnt.sc/0YvM6ozxVJVZ

    We will return support when your account completes renewing the account

    #25383
    eva bottega
    Support Expired
    This reply has been marked as private.
    #25398

    Please send your purchase code, I will check again.

    #25413
    eva bottega
    Support Expired
    This reply has been marked as private.
    #25423

    Hi,

    #1. I updated your account, please recheck.

    #2. Chat on whatsapp: please install this plugin https://wordpress.org/plugins/wp-whatsapp/

    #3. Edit permalink: please go to edit page -> Click Permalink -> Edit slug: https://prnt.sc/2bZ1Daqt1Yn2

    #25431
    eva bottega
    Support Expired

    Hello and thanks!
    Unfortunately I can’t edit slug. If you want to try, I would like to change the slug from:
    bio-vegan-gluten-free-food-2
    to
    bio-vegan-gluten-free-food

    If I try and update, it returns the old slug again!

    It seems that the “rewrite” mode is not active

    thx

    #25444

    Hi,

    Since this slug has already been used in a post, it cannot be reused. That is also the reason that it will have an extra -2 at the back to distinguish it from the slug like it before.
    You need to find the post containing the duplicate slug to correct or correct the slug of this post so that it does not coincide with this slug.

    #25528
    eva bottega
    Support Expired

    Hi and thanks for support.
    I think I understand the mistake: there were some images with the same slug as the pages. I changed the name of the images and it seems to work!

    Instead I can’t understand why the SEO title continues to be incorrect in the page with the “pages” list and does not display the meta description and key phrase. See screenshot.
    Thank you!

    https://postimg.cc/JDBWFZFW

    #25538

    Hi,

    It seems that the error displayed in the list page is due to a conflict with one of your plugins.
    However, when checking the pages, the title page and meta description are still displaying correctly. I think this is more important to you.
    Check the problem by disabling some of the plugins you install to see which plugin the problem is./

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.