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HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › Theme is activated but child theme page is not visible

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  • February 28, 2023 at 9:35 am #32216
    ador
    Support Expired

    I have install theme and activated successfully also installed child theme (home 5) but all child theme pages is missing.

    • This topic was modified 1 year, 2 months ago by Billy Nguyen.
    • This topic was modified 1 year, 2 months ago by Billy Nguyen.
    February 28, 2023 at 9:44 am #32229
    Billy Nguyen

    Hi,

    It seems that there is a problem with your hosting. It does not allow deleting or adding files to the website, this leads to the error that does not create a child-theme, does not import data.
    Please check your hosting settings.

    March 1, 2023 at 2:42 pm #32241
    ador
    Support Expired
    This reply has been marked as private.
    March 2, 2023 at 1:49 pm #32276
    Billy Nguyen

    Hi,

    I still can’t edit files, add or remove plugins, and import data to your website.
    It seems the problem is that your cpanel is blocking access and customizations from the website admin. Please contact your hosting support to get this issue resolved.

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