Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #15456
    Mozno
    Supported

    Hey
    After booking, an account is created for the user, and access to the panel is sent to the mail, where he can create tours.
    It is not clear why.
    How do I disable account creation? I don’t need user accounts. Just booking.
    Didn’t find it in the documentation.

    #15457
    Mozno
    Supported

    And why i see message?
    “Your account expired support, please renew to get your support.”
    At themeforest.net i have 6 months left, recently updated.

    #15502

    Hi,

    #1. Please go to Settings -> Membership -> Disable Anyone can register: https://prnt.sc/1uaznr5

    #2. Your account expires on September 22, 2021: https://prnt.sc/1ub0596

    You can renew support at Extending and Renewing Item Support

    #15526
    Mozno
    Supported
    This reply has been marked as private.
    #15546

    Oh sorry, Please send the Purchase code for me, I will check and update account for you.

    #15710
    Mozno
    Supported
    This reply has been marked as private.
    #15735

    Hi again,

    #1. Update account: I have just updates for you.

    #2. This is the default WordPress functionality, not custom in the theme, please follow the instructions exactly.

    If you need help, please send me your login admin information

    #16157
    Mozno
    Supported

    I can’t see my messages. Are they going?

    #16158
    Mozno
    Supported

    Did not help.

    After booking, users still receive the following letters:
    image

    An account is created for the user, where there is access to the creation of tours.

    How to prevent booking from creating accounts at all?
    Just booking.

    #16159
    Mozno
    Supported
    This reply has been marked as private.
    #16189

    Hi again,

    I just retested this functionality in the plugin, it is the default functionality of this plugin and cannot be edited. An account will always be created if the customer has not registered or the email does not exist on the system. I can only turn off the notification of creating an account on customer email for you

    #17653
    Mozno
    Supported

    Hello Billy,
    Sorry for the long answer.
    _________
    Yes please, turn off the notification of creating an account on customer email.
    To prevent customers from receiving a second email about registering an account.
    (Only information about booking)

    • This reply was modified 1 week, 2 days ago by Mozno.
    #17695

    Please add php code to file functions.php ( child-theme):

    function triply_fnc_custom_code() {
        remove_action( 'babe_created_customer', array('BABE_Emails', 'send_email_new_customer_created' ), 10, 3);
    }
    add_action( 'init', 'triply_fnc_custom_code' );
Viewing 13 posts - 1 through 13 (of 13 total)

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