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HomePage Forums Themes Support Freshio – Organic & Food Store WordPress Theme when there is only one shipping method, it cannot be selected.

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  • #12425
    jbw
    Support Expired

    Hello,

    I have one question regarding shipping method selection. When I only have one possible shipping method, it still shows the circle next to the method. However, it cannot be clicked/selected. One can proceed to check out no problem, but I am wondering if the “one and only” shipping method can be clicked/selected, or it doesn’t show the selection circle box at all. Thanks for your help.

    shipping method

    #12434

    Hi you,

    I fixed this issue please delete all caches and recheck your site

    #12537
    jbw
    Support Expired

    hi Billy,

    Thanks for your help. It is working perfectly now!

    #12539
    jbw
    Support Expired

    Hi Billy,

    Again thanks for your help. Initially, I deleted all the caches and placed an order into the shopping cart. As I previously mentioned it worked. The circle for selection is gone when there is only one option.

    After that I played around – placed more items into the shopping cart so that I will see two options (normal shipping vs free shipping) and made sure I can still select one of them.

    However, once I removed those items again (so now the total is below free shipping threshold), I am seeing the that selection circle again, even there is one one option.

    I am not sure if this has something to do with me updating the shopping cart back and forth. But I thought I will give you more color since I have seen it worked first until it is not.

    View post on imgur.com

    Many thanks for your help Billy.

    #12606

    Ok, please recheck, I fixed this issue

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