WordPress fatal error when trying to update Elementor Pro

[txei]

Yesterday I tried to update all my site plugins and I got a fatal error while updating Elementor Pro. Now my site is on recovery mode and I am not able to fix it. I assume that by buying the theme Triply I am able to update all the plugins it came with without any problem but maybe I am wrong and I do need to buy a license? In any case right now when I try to edit some pages build with Elementor some blocks seem empty (but the content is displayed) so I am not able to save them cause the blocks would became empty after saving… And what bothers me the most is that I can not exit the recovery mode…

[Billy Nguyen]

Hi,

I just updated the plugin again and unfortunately a fatal error occurred.
Please send me your FTP or hosting account so I can check and take care of this for you. I’m so sorry for this incident

[txei]

This reply has been marked as private.

[Billy Nguyen]

Hello,

I updated the latest version Elementor Pro plugin for you, please recheck your site.

[txei]

It is working perfectly thank you!

Could you tell me the way I could handle it if ever it happens again when new updates of Elementor Pro are available?

[Billy Nguyen]

Hi,

Please follow the guide here: https://pavothemes.com/forums/topic/how-to-update-plugin-elementor-pro-the-latest-version/

[Author]

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