Your Site is Experiencing a Technical Issue

[Gordas]

I continue getting this email. Is this something to do with the theme?

WordPress [email protected] via p3plzcpnl476736.prod.phx3.secureserver.net
7:31 PM (52 minutes ago)
to me

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Elementor Pro.

First, visit your website (https://www.gordas-tortas.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.gordas-tortas.com/wp-cron.php?doing_wp_cron=1636421398.7992889881134033203125) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.gordas-tortas.com/wp-login.php?action=enter_recovery_mode&rm_token=8385uhXJ29qPfzOyiDT9Af&rm_key=MVQvhATUoP0lHScOMzx4sE

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Poco Child (version 1.9.0)
Current plugin: Elementor Pro (version 3.4.1)
PHP version 7.4.24

Error Details
=============
An error of type E_ERROR was caused in line 180 of the file /home/unpcmpphjede/public_html/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php. Error message: Uncaught Error: Call to a member function get_component() on null in /home/unpcmpphjede/public_html/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php:180
Stack trace:
#0 /home/unpcmpphjede/public_html/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php(68): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->set_preview_settings(Array)
#1 /home/unpcmpphjede/public_html/wp-content/plugins/elementor/includes/base/element-base.php(537): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->get_raw_data(false)
#2 /home/unpcmpphjede/public_html/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false)
#3 /home/unpcmpphjede/public_html/wp-content/plugins/elementor/core/base/document.php(863): Elementor\Element_Base->get_raw_data(false)
#4 /home/unpcmpphjede/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(461): Elementor\Core\Base\Document->get_elemen

[Billy Nguyen]

Hi you,

Please send Admin web account for me, I will check and try to help you.

[Gordas]

This reply has been marked as private.

[Billy Nguyen]

Hi again,

I have just update the latest version Elementor Pro plugin for you, please recheck and let me know if you need to help.

[Gordas]

Unfortunately, the problem continues, we just got this on 11/10/2021 at 5:09PM

[a NEW TWIST on the classic MEXICAN TORTA] Your Site is Experiencing a Technical Issue
Inbox

WordPress [email protected] via p3plzcpnl476736.prod.phx3.secureserver.net
5:09 PM (11 minutes ago)
to me

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Elementor Pro.

First, visit your website (https://www.gordas-tortas.com/site/) and check for any visible issues. Next, visit the page where the error was caught (https://www.gordas-tortas.com/site/site/wp-cron.php?doing_wp_cron=1636585708.5378630161285400390625) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.gordas-tortas.com/site/wp-login.php?action=enter_recovery_mode&rm_token=QXYNf5ctOzxxMakD7OrL7R&rm_key=GLRhSnT8dcxzfeA4shjCyB

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Poco Child (version 1.9.0)
Current plugin: Elementor Pro (version 3.4.1)
PHP version 7.4.24

Error Details
=============
An error of type E_ERROR was caused in line 180 of the file /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php. Error message: Uncaught Error: Call to a member function get_component() on null in /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php:180
Stack trace:
#0 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php(68): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->set_preview_settings(Array)
#1 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->get_raw_data(false)
#2 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false)
#3 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/core/base/document.php(863): Elementor\Element_Base->get_raw_data(false)
#4 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(461): Elementor\

[Billy Nguyen]

I updated Elementor to version 3.50 for you, so the statement Current plugin: Elementor Pro (version 3.4.1) is incorrect.

Maybe this is an old notice, please check your website again

[Gordas]

It is not old notices: I copy and paste the entire message so you can see whne I get it. This is another one. Received Sunday 11/14/2021 at 4:08

[a NEW TWIST on the classic MEXICAN TORTA] Your Site is Experiencing a Technical Issue
Inbox

WordPress [email protected] via p3plzcpnl476736.prod.phx3.secureserver.net
4:08 PM (7 minutes ago)
to me

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Elementor Pro.

First, visit your website (https://www.gordas-tortas.com/site/) and check for any visible issues. Next, visit the page where the error was caught (https://www.gordas-tortas.com/site/site/wp-cron.php?doing_wp_cron=1636927630.9512550830841064453125) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.gordas-tortas.com/site/wp-login.php?action=enter_recovery_mode&rm_token=LiqsT4nu1o0eylqYYjACCC&rm_key=vblzZeCyUnuU0czZFtoLte

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.2
Current theme: Poco Child (version 1.9.0)
Current plugin: Elementor Pro (version 3.4.1)
PHP version 7.4.24

Error Details
=============
An error of type E_ERROR was caused in line 180 of the file /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php. Error message: Uncaught Error: Call to a member function get_component() on null in /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php:180
Stack trace:
#0 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php(68): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->set_preview_settings(Array)
#1 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->get_raw_data(false)
#2 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false)
#3 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/core/base/document.php(863): Elementor\Element_Base->get_raw_data(false)
#4 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(461): Elementor\

[Billy Nguyen]

Again: I have already updated Elementor Pro to version 3.5.0 for you, so the current Elementor Pro version is 3.4.1 which is incorrect: https://ibb.co/PmgFfYS
Maybe your server is caching, please double check this problem

Plugin Elementor Pro on your site: https://ibb.co/G2dHn1g

[Author]

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