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Viewing 13 posts - 1 through 13 (of 13 total)
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  • in reply to: the demo is not working properly #9621
    ghiotto
    Support Expired

    Hi,
    thanks for the advice, but the cart should automatically empty once the payment is made, why do customers keep seeing the old products purchased in the cart days after the last purchase? it’s normal? and especially, the products they keep seeing in the cart are pending in my warehouse?

    thank you
    best regards

    Riccardo

    in reply to: the demo is not working properly #9588
    ghiotto
    Support Expired

    Hi Billy
    Some customers have reported this problem to me:
    once they have created an account and made their first purchase, when they come back to make a second order, the customers find in the cart the list of products purchased in the first order instead of an empty cart.

    is there any setting I need to correct?

    my account page

    cart

    Thanky so much
    best regards
    Riccardo

    in reply to: the demo is not working properly #8430
    ghiotto
    Support Expired

    Hi Billy
    thank you very much for the quick reply
    I was also wondering which plugin was recommended for creating multiple languages ​​for the site … Wglot or Polylang or WPML plugin. which one would you recommend?

    thank you
    best regards
    Riccardo

    in reply to: the demo is not working properly #8387
    ghiotto
    Support Expired

    Hi Billy
    I should translate freshio theme, which plugin is compatible?
    thank you very much

    best regards
    Riccardo

    in reply to: the demo is not working properly #7860
    ghiotto
    Support Expired

    Hi Billy
    definitely 5 stars, tell me how can i leave a review for your team.

    best regards
    Riccardo

    in reply to: the demo is not working properly #7819
    ghiotto
    Support Expired

    Hi Billy
    now the PRO widgets are unlocked, I hope everything will be fine in the next update
    Thanks again

    now it’s perfect
    best regards
    riccardo

    in reply to: the demo is not working properly #7754
    ghiotto
    Support Expired

    Hi Billy
    i keep getting Pro widgets locked, i uninstalled elementor pro and reinstalled your version. The license is active but when I go to edit the pages I cannot use the PRO widgets.

    thanks for your kind attention
    Riccardo

    in reply to: the demo is not working properly #7181
    ghiotto
    Support Expired

    sorry billy
    I reinstalled the elementor pro package … the license is active but the pro widgets continue to be locked, could it be a redirect problem? … from http to https.
    the site is https://www.ghiottoitaly.com/

    sorry again
    and thank you very much

    Riccardo

    in reply to: the demo is not working properly #7173
    ghiotto
    Support Expired
    This reply has been marked as private.
    in reply to: the demo is not working properly #7086
    ghiotto
    Support Expired

    HI
    i reloaded the zip file you sent me, but the plug in keeps giving me problems, pro functions get stuck,some widgets like the testimonials carousel don’t work and i can’t update them. it keeps asking me to activate the license to get access to premium elementor templates.

    sreenshot1

    http://www.ghiottoitaly.com/wp-content/themes/freshio/images/Schermata%202021-03-19%20alle%2019.23.42.png

    how can i fix the problem?
    thank you
    best regards
    riccardo

    in reply to: the demo is not working properly #7087
    ghiotto
    Support Expired

    HI
    i reloaded the zip file you sent me, but the plug in keeps giving me problems, pro functions get stuck,some widgets like the testimonials carousel don’t work and i can’t update them. it keeps asking me to activate the license to get access to premium elementor templates.

    how can i fix the problem?
    thank you
    best regards
    riccardo

    in reply to: the demo is not working properly #7019
    ghiotto
    Support Expired

    Hi Billy
    Elementor Pro no longer works correctly and updates don’t work
    this is the message:
    “the download was unsuccessful: Unauthorized”

    Thank you
    best regards

    Riccardo

    in reply to: the demo is not working properly #2699
    ghiotto
    Support Expired

    Hi Billy
    thank you so much, now it’s perfect …

    thanks for timely assistance

    best regards
    riccardo

Viewing 13 posts - 1 through 13 (of 13 total)