Forum Replies Created

Viewing 15 posts - 16 through 30 (of 56 total)
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  • October 21, 2020 at 10:17 am in reply to: Popup issues #736
    Pavo Support

    Dear mate,

    It would be quicker to solve this issue if you could explain steps by steps to replicate the problem and provide us some screenshots.
    We are looking forward to your reply, thank you in advance.

    October 21, 2020 at 10:13 am in reply to: Poco theme homepage demo issue #735
    Pavo Support

    Dear mate,

    We are sorry for the inconvenience
    We can re-import the demo.

    Thanks.

    October 21, 2020 at 10:01 am in reply to: Issues after demo import #734
    Pavo Support

    Dear mate,

    – installing Home 3 the menu that shows it on my website was a link to the demo site.
    We checked the site and we see the menu link ok now. You solved the problem.

    Thanks.

    October 21, 2020 at 9:40 am in reply to: How can I set up the sub-theme. #733
    Pavo Support

    Dear mate,

    You want to create a Child Theme?We check the site and we see you created a child theme.
    You solved the problem.

    Thanks.

    October 21, 2020 at 9:37 am in reply to: Remove breadcrumbs #732
    Pavo Support

    Dear mate,

    Ok. If you still have any problems, please let me know. I will be here to assist you.

    Best Regards,

    October 20, 2020 at 10:22 am in reply to: Import content problems #690
    Pavo Support

    Dear mate,

    – I checked and the elementor Pro still ask for a license to be activated.
    Ignore this notice. We have activated the pro version for you.
    https://prnt.sc/v2qlb1
    – The slider is not working
    Our template doesn’t include a slider. This is an element image. You can click the edit element and change the image.
    https://prnt.sc/v2qxji
    – Images and products are not imported properly
    This is a demo image. You can click edit products and add images.

    Thanks.

    October 15, 2020 at 3:38 pm in reply to: Elementor stuck on grey loading screen #636
    Pavo Support

    Dear mate,

    Please check again your site. We solved the problem.

    Thanks.

    October 15, 2020 at 2:56 pm in reply to: Updating Elementor PRO #633
    Pavo Support

    Dear mate,

    We bought an extended license to be able include it in our theme, and we own only one license key (as well as in case with single license), theme buyers are not allowed to use that key.
    To update our plugin include on our theme. Please delete current version then click re-install on top message about plugin requires.

    Thanks.

    October 15, 2020 at 8:25 am in reply to: Add a vertical menu #631
    Pavo Support

    Dear mate,

    Yes. It is ok now: https://prnt.sc/uzj7kx

    Thanks.

    October 14, 2020 at 5:01 pm in reply to: Add a vertical menu #627
    Pavo Support

    Dear mate,

    We edit code in header 3 and solved the problems.
    Please check again the site.

    Thanks.

    October 14, 2020 at 4:48 pm in reply to: Demo Import #623
    Pavo Support

    Dear mate,

    If you still have any problems, please let me know. I will be here to assist you.

    Best Regards,

    October 14, 2020 at 2:05 pm in reply to: Elementor stuck on grey loading screen #619
    Pavo Support

    Dear mate,
    You can try to increase the PHP max memory. Try edit in the php.ini.
    Then check again issues.
    Thanks.

    October 14, 2020 at 11:05 am in reply to: Import content problems #618
    Pavo Support

    Dear mate,

    I’m very glad to inform you that the installation of (Elementor Pro) is complete. You could check your site again. During the use of extension if you meet any problems, please let me know. I will assist you.

    Thanks.

    October 14, 2020 at 10:47 am in reply to: Mobile menu #617
    Pavo Support

    Dear mate,

    – Menu sticky footer on mobile
    The menu on the footer generated using PHP code. https://prnt.sc/uyvvv9
    It is custom work. You have to edit code PHP. Search function : poco_handheld_footer_bar in the woocommerce-template-functions.php file.
    You can edit code in file : wp-content\themes\poco\inc\woocommerce\woocommerce-template-functions.php

    Thanks.

    October 14, 2020 at 10:41 am in reply to: Demo Import #616
    Pavo Support

    Dear mate,

    Please check again the site. We solved the problems.

    Thanks.

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Viewing 15 posts - 16 through 30 (of 56 total)
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