HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › Critical Error when trying to open an orders PDF
- This topic has 30 replies, 2 voices, and was last updated 2 years ago by Billy Nguyen.
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April 13, 2022 at 7:46 am #22261johnnyc0506Support Expired
Hello, when I try click on the Invoice to view the PDF I get a critical error. Any ideas on this? Also would you be able to help me with adding some filters in the child theme that the plugin author of BABE plugin sent to me please?
- This topic was modified 2 years ago by Billy Nguyen.
April 13, 2022 at 10:51 am #22269Hi you,
I tried another active theme, disabled the plugins you installed to check the problem, but the problem is still not resolved.
You will probably have to contact the BA Booking plugin support team for assistance with your issue, this is a paid plugin that you purchased from them, so you are entitled to request assistance with the issue. you encounter from the plugin they provide: https://ba-booking.com/contacts/April 13, 2022 at 1:23 pm #22276johnnyc0506Support ExpiredThis reply has been marked as private.April 13, 2022 at 3:31 pm #22281Can you be more specific about this issue?
April 13, 2022 at 3:35 pm #22282johnnyc0506Support ExpiredThis reply has been marked as private.April 13, 2022 at 5:07 pm #22293You need to explain your customization requirements more clearly before I can check and assist you
April 13, 2022 at 5:14 pm #22297johnnyc0506Support ExpiredThis reply has been marked as private.April 14, 2022 at 1:56 pm #22372Hi,
Looks like it’s not as simple as the solution the plugin author offers. It will take us longer to customize this request.
This is a customization request outside of theme support, so we’ll charge a custom fee if you’d like us to fulfill this request.April 14, 2022 at 4:09 pm #22388johnnyc0506Support ExpiredThis reply has been marked as private.April 14, 2022 at 4:10 pm #22389This reply has been marked as private.April 18, 2022 at 12:04 pm #22562johnnyc0506Support ExpiredThis reply has been marked as private.April 18, 2022 at 1:34 pm #22563Hi,
Please send FTP account or Cpanel for me, I need to edit your file
April 18, 2022 at 1:49 pm #22564Hi,
I just edited the code on your website but unfortunately there was an error, so please send me your FTP or Cpanel account urgently so I can edit the code for you
April 18, 2022 at 3:03 pm #22569johnnyc0506Support ExpiredThis reply has been marked as private.April 18, 2022 at 3:26 pm #22570johnnyc0506Support ExpiredThis reply has been marked as private. -
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