Critical Error when trying to open an orders PDF

[Billy Nguyen]

I can’t find your file, please recheck: https://prnt.sc/qsCKUjU6GER0

[johnnyc0506]

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[johnnyc0506]

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[Billy Nguyen]

Hi again,

I have just resolved this issue, please check your order booking.

[johnnyc0506]

Checking now

[johnnyc0506]

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[Billy Nguyen]

Happy to help you!

Let me know if you need to help.

[johnnyc0506]

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[Billy Nguyen]

Hi,

Sorry, I don’t understand your problem.
Could you please take a screenshot and describe the problem in more detail?

[johnnyc0506]

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[johnnyc0506]

Ok, so we have enabled this option: Enable iCalendar synchronization

When a date is booked on AIRBNB for instance, it comes through on our side as an order, adn we also get emailed saying its a book, we need to stop this happening as it is making it look like we are getting orders.

Orders Screen
https://drive.google.com/file/d/1JWV_341JqoswmVbbQ3_diuD5bXUCi3hv/view?usp=sharing

Email that gets sent out:
https://drive.google.com/file/d/1L0r2JKHDvqP9rul9YFeMaO-RkYurEr6t/view?usp=sharing

Basically i do not want it to be an order or send an email out, only the availability calendar needs to be update, does that make sense?

[Billy Nguyen]

Oh, this function is from the BABE Backoffice Add-on, I am not sure about this function either, so please contact this Add-on support team for better assistance in this matter.

[johnnyc0506]

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[Billy Nguyen]

Hi,

I have added custom code as instructions:

remove_action( 'babe_order_status_update_before_order_actions', array( 'BABE_Emails', 'send_standard_emails' ), 10, 5);

I also checked the cronjob but this action is not running.

I think it is their responsibility to assist you with this problem, they sell this plugin for a rather high price but it seems that they do not support their customers enthusiastically.

[johnnyc0506]

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