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Viewing 15 posts - 1 through 15 (of 23 total)
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  • in reply to: URGENT – FATAL ERROR THEME #24491
    adrianazitacampos3981
    Support Expired

    I disable the two-factor authentification but might take a few days. Don’t know.

    I’m sorry, but I’m saying the theme has created a critical error on our website, I might have to put the website on hold and your recommendation is to change hosting? Can you please give me a solution to this problem? We need this issue resolved as soon as possible, as I said earlier it’s pretty urgent…

    Hope you understand my frustration.

    Thank you in advance!

    in reply to: Category titles on shop page #22794
    adrianazitacampos3981
    Support Expired

    In that case, no thank you!

    in reply to: Client Login – Icon #22793
    adrianazitacampos3981
    Support Expired

    Can you please rearrange the brand logo to be more centred, right now it’s really on top of the page, could please centre it according to the menu and the shopping bag?

    Thank you in advance!

    in reply to: Product’s Variants and Atributs #22792
    adrianazitacampos3981
    Support Expired
    This reply has been marked as private.
    in reply to: Product’s Variants and Atributs #22791
    adrianazitacampos3981
    Support Expired

    Hello,

    Did you change the number of the phone to enter the WordPress account? For some reason, I just can’t log in anymore. It shows a number ending in 09 and that’s not my number. Can you please explain this?

    It’s pretty urgent.

    And regarding the Attributes and Variants issue, https://paste.pics/8660fdf14a982017ae87e4dad8130407 it still doesn’t show the name of the Attributes, how can we add this?

    Thank you in advance!

    in reply to: Mobile view #22790
    adrianazitacampos3981
    Support Expired

    Thank you so much!

    in reply to: Client Login – Icon #22748
    adrianazitacampos3981
    Support Expired

    Hello,

    Indeed it resolved the issue, but replacing the current menu for the Umimo Nav Menu makes for the mobile view not display any menu whatsoever.

    How can we add the menu to the mobile view on the left, side by side with the logo?

    Thank you in advance

    in reply to: Category titles on shop page #22747
    adrianazitacampos3981
    Support Expired

    hello,

    well I did exactly what you said, but the problem still remains… https://paste.pics/7a9ff0e98667fcbe5994219459d3a81b

    I do not want these icons displayed, the Title it’s ok, but still I would prefer to only have a title like “Tables” with no “Accueil/ Home”

    Is it possible?

    in reply to: Client Login – Icon #22746
    adrianazitacampos3981
    Support Expired

    Hello,

    I already changed the current menu to the Umimo Nav Menu, but the problem is still existing.

    What more can I do?

    in reply to: Client Login – Icon #22702
    adrianazitacampos3981
    Support Expired

    I don’t think you’re understanding what I’m asking, respectfully.

    When clicking on the client login icon – it shows a box for the client to fulfil its username and password, this box has a transparent background, overlaying the menu, which gets confusing for the customer – https://paste.pics/199c6b00f126867a6341b6bc73a27feb,

    how can we change the background to white?

    I don’t want to remove the menu or the client’s info icon.

    I just want to change the background of the box from transparent to white.

    Thank you.

    in reply to: Category titles on shop page #22701
    adrianazitacampos3981
    Support Expired

    Hello,

    From what I’m seeing, the breadcrumb that I created with your template shows the icons of all of the categories, I do not want that, I just want to display the name of the category which the client is. For example, if the customer enters the chair’s category it displays “Chairs” on top of the page, and not the icons of all of the categories.

    I am correct?

    Thank you!

    in reply to: Category titles on shop page #22424
    adrianazitacampos3981
    Support Expired

    Hello,

    I do have the Breadcrumb Shop that you mention in step 1.
    I already installed and imported the template you mention in step 2.
    In step 3 I don’t know how can I select “insert template”, (https://paste.pics/edbaaf2e46191f94a2b0941ed8a98527) is it here? If so I can’t tell which one I just imported.
    I get how to do step 4, but I really can’t understand how to do step 3.

    Please help me. Thank you in advance!

    in reply to: Umimo Single Product Elementor Pro #22423
    adrianazitacampos3981
    Support Expired

    Hello,

    Thank you, but we still have the price overlaying other products in some cases. (https://paste.pics/b0f2e11ee16a54a97b47a6c208989f8d) Can we still do something about this?

    Thank you!

    in reply to: Whislist on product page #22422
    adrianazitacampos3981
    Support Expired

    Thank you!

    in reply to: Client Login – Icon #22421
    adrianazitacampos3981
    Support Expired

    Hello,

    I can’t really understand how you can log in to the dashboard, I do not have the two-step authentification.

    That being said, I also don’t understand how can I use the Umimo Nav Menu, I want to keep the search icon, the client info and also the shopping cart.

    I really just want the background to be white and not transparent?

    There’s nothing we can do to change this?

    Thank you in advance!

Viewing 15 posts - 1 through 15 (of 23 total)