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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: Theme not working with Elementor #26059
    pmoignard
    Support Expired

    Huh. Interesting. Must have been a caching issue or something. Glad that worked! Thanks Billy.

    in reply to: Theme not working with Elementor #26040
    pmoignard
    Support Expired

    Billy,

    The address to the site is https://campbell.stagingatofficeguardians.ca/

    in reply to: Theme not working with Elementor #25959
    pmoignard
    Support Expired

    So it was the broken slider that was keeping Elementor from loading? I only make the comment about WooCommerce because Elementor doesn’t load when it isn’t installed. I uninstalled it because it says it’s optional, and Elementor goes back to not loading…

    in reply to: Theme not working with Elementor #25937
    pmoignard
    Support Expired

    Hi Billy,

    Yes, it seems to be working now. Thank you. It seems like all you did was install WooCommerce? Is that required for the theme to work?

    in reply to: Theme not working with Elementor #25915
    pmoignard
    Support Expired

    We decided to take the theme off Flywheel and host it on our own server so we can continue to use PHP 7.4. However, we’re still encountering the same issue with Elementor not loading. The memory limit is 512M, which should be more than enough. WP login credentials are the same as originally submitted, and the new URL is:

    Home

    in reply to: Theme not working with Elementor #25913
    pmoignard
    Support Expired

    Billy, Flywheel has downgraded us to PHP 7.4, and Elementor now works to edit the theme. Thanks for that. However, they have notified us that PHP 7.4 will end-of-life in November, and that they will no longer support it after that, at which point we will no longer be able to host the theme with them. Are there plans on your end to update this theme to work with PHP 8.1?

    in reply to: Theme not working with Elementor #25912
    pmoignard
    Support Expired

    Hi Billy, thank you, I’ll ask Flywheel to change our PHP version and let you know if that works.

Viewing 7 posts - 1 through 7 (of 7 total)