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safa_sharpmindSupport Expired
Hi,
I have move the website for a dedicated hosting and the site is much faster now, Thanks.
I have 2 things to be done
1. Under checkout page ship to different address checkbox is unavailable how to get it back
2. I want to remove the flyout full page search and add a search box as in homee page 13 in demo, but the header editor in elementor does not show that section.Please help,
Thanks and regards
safa_sharpmindSupport ExpiredThank you for your response billy as please note the followings
1. As per your instruction we are shifting our website to a new server a dedicated one to see the difference so please give sometime for us to migrate it and get back to you.
2. under checkout page ship to differrent address checkbox is unavailable how to get it back ?
will get back after changing the hosting
Thanks for the support, really appreciat it and will leave a detailed review on the template once this is up and running 🙂
safa_sharpmindSupport ExpiredHi Billy,
The frontend speed is really fine now when compared to the initial stage. but i feel the dashboard is bit slow can that be optimized as well and also in the checkout page only billling address is shown, ship to different address checkbox is missing can we get that as well please ?
safa_sharpmindSupport ExpiredIn the same hosting i already have other wp websites which are decently speed, with this theme i was using locally it was slow in the local as well, can you please provide the demo files and db which is in the demo site so i can install those files and check please.
safa_sharpmindSupport ExpiredThis reply has been marked as private.safa_sharpmindSupport ExpiredHi,
further to your suggestion I checked with the hosting (but other wp websites work fine in my hosting server). they went through a thorough check and sent this report and finalized saying that the site slowness is due to the woocommerce plugin. even the site was very slow when i was working in locally. can you please check on the below links for the report
Attachements:
https://i.is.cc/mY5z81y.png
https://i.is.cc/mY4iW0O.png
https://i.is.cc/mY4VWdF.png
http://up.is.cc/download.php?f=kzgnrm_xray-report-08.05.2023_at_12_18-request_3.pdfAll the plugins are updated as well, is there any solution to fix this please, if not can do something like this, would you be able to give a copy of the site with the sql file
this loads really fast, so i can reupload to my server and start from the beginning. please this is top urgent and looking forward for your kind and quick response dear admin.
Thanks and regards to you
safa_sharpmindSupport ExpiredThis reply has been marked as private. -
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