Your account expired support, please renew to get your support.

Forum Replies Created

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • in reply to: Slow Website #37600
    safa_sharpmind
    Support Expired

    Hi,

    I have move the website for a dedicated hosting and the site is much faster now, Thanks.

    I have 2 things to be done

    1. Under checkout page ship to different address checkbox is unavailable how to get it back
    2. I want to remove the flyout full page search and add a search box as in homee page 13 in demo, but the header editor in elementor does not show that section.

    Please help,

    Thanks and regards

    in reply to: Slow Website #37370
    safa_sharpmind
    Support Expired

    Thank you for your response billy as please note the followings

    1. As per your instruction we are shifting our website to a new server a dedicated one to see the difference so please give sometime for us to migrate it and get back to you.

    2. under checkout page ship to differrent address checkbox is unavailable how to get it back ?

    will get back after changing the hosting

    Thanks for the support, really appreciat it and will leave a detailed review on the template once this is up and running 🙂

    in reply to: Slow Website #37298
    safa_sharpmind
    Support Expired

    Hi Billy,

    The frontend speed is really fine now when compared to the initial stage. but i feel the dashboard is bit slow can that be optimized as well and also in the checkout page only billling address is shown, ship to different address checkbox is missing can we get that as well please ?

    in reply to: Slow Website #37175
    safa_sharpmind
    Support Expired

    In the same hosting i already have other wp websites which are decently speed, with this theme i was using locally it was slow in the local as well, can you please provide the demo files and db which is in the demo site so i can install those files and check please.

    in reply to: Slow Website #37062
    safa_sharpmind
    Support Expired
    This reply has been marked as private.
    in reply to: Slow Website #36992
    safa_sharpmind
    Support Expired

    Hi,

    further to your suggestion I checked with the hosting (but other wp websites work fine in my hosting server). they went through a thorough check and sent this report and finalized saying that the site slowness is due to the woocommerce plugin. even the site was very slow when i was working in locally. can you please check on the below links for the report

    Attachements:

    https://i.is.cc/mY5z81y.png
    https://i.is.cc/mY4iW0O.png
    https://i.is.cc/mY4VWdF.png
    http://up.is.cc/download.php?f=kzgnrm_xray-report-08.05.2023_at_12_18-request_3.pdf

    All the plugins are updated as well, is there any solution to fix this please, if not can do something like this, would you be able to give a copy of the site with the sql file

    Home 14

    this loads really fast, so i can reupload to my server and start from the beginning. please this is top urgent and looking forward for your kind and quick response dear admin.

    Thanks and regards to you

    in reply to: Cannot Import Demo #33270
    safa_sharpmind
    Support Expired
    This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)